top of page

Terms, Conditions, and Privacy Policy

​

It is Policy Concierge’s policy to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to PolicyConcierge.com (hereinafter, “us”, “we”, or “PolicyConcierge.com”). We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website. We have adopted this privacy policy (“Privacy Policy”) to explain what information may be collected on our Website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the Website and does not apply to our collection of information from other sources.

​

This Privacy Policy, together with the Terms and conditions posted on our Website, set forth the general rules and policies governing your use of our Website. Depending on your activities when visiting our Website, you may be required to agree to additional terms and conditions.

​

  • Website Visitors
    Like most website operators, Policy Concierge collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. PolicyConcierge’s purpose in collecting non-personally identifying information is to better understand how Policy Concierge’s visitors use its website. From time to time, Policy Concierge may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
    Policy Concierge also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on http://PolicyConcierge.com/ blog posts. Policy Concierge only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.

  • Messaging

You agree to receive messages regarding the products about which you inquired.  You consent to receiving questions, answers, information, and reminders via text.  By providing your phone number, you agree to receive informational text messages from Policy Concierge.  Consent is not a condition of purchase.  Message frequency will vary.  Message and data rates may apply.  Reply HELP for help or UNSUBSCRIBE to cancel.  Policy Concierge will not share your contact information with any third parties.  You consent to receive text messages from Policy Concierge and agree to Policy Concierge's Terms of Use and Privacy Policy.​

​

SMS Terms and Conditions

SMS Consent Communication:

The information, including phone numbers, obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications:

If you have consented to receive text messages from Policy Concierge, you may receive messages related to the following:

  • Application statuses

  • Follow-up messages

  • Billing inquiries

  • Policy information

Message Frequency:

Message frequency may vary depending on the type of communication.  For example, you may receive up to four SMS messages per week related to your application.

Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

Opt-In Method:

You may opt-in to receive SMS messages from Policy Concierge in the following ways:

  • Verbally, during a conversation

  • By submitting an online form

  • By filling out a paper form

  • By texting us

  • Via email

Opt-Out Method:

You can opt-out of receiving SMS messages at any time.  To do so, simply reply "UNSUBSCRIBE" to any SMS message you receive.  Alternatively, you can contact us directly to request removal from our messaging list.

Help:

If you are experiencing any issues, you can reply with the keyword HELP.  Or, you can get help directly from us at https://www.policyconcierge.com/contact.

Additional Options:

  • If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

Standard Messaging Disclosures:

  • Message and data rates may apply.

  • You can opt out at any time by texting "UNSUBSCRIBE."

  • For assistance, text "HELP" or visit our privacy policy and terms and conditions pages.

  • Message frequency may vary.

​

  • Gathering of Personally-Identifying Information
    Certain visitors to Policy Concierge’s websites choose to interact with Policy Concierge in ways that require PolicyConcierge to gather personally-identifying information. The amount and type of information that Policy Concierge gathers depends on the nature of the interaction. For example, we ask visitors who sign up for a blog at http://PolicyConcierge.com to provide a username and email address.

  • Security
    The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

  • Advertisements
    Ads appearing on our website may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by Policy Concierge and does not cover the use of cookies by any advertisers.

  • Links To External Sites
    Our Service may contain links to external sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy and terms and conditions of every site you visit.
    We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services.

  • PolicyConcierge.com/ uses Google Ads for remarketing
    PolicyConcierge.com/ uses the remarketing services to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.
    You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.

  • Protection of Certain Personally-Identifying Information
    Policy Concierge discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Policy Concierge’s behalf or to provide services available at Policy Concierge’s website, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Policy Concierge’s website, you consent to the transfer of such information to them. Policy Concierge will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Policy Concierge discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Policy Concierge believes in good faith that disclosure is reasonably necessary to protect the property or rights of Policy Concierge, third parties or the public at large.
    If you are a registered user of http://PolicyConcierge.com/ and have supplied your email address, Policy Concierge may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Policy Concierge and our products. We primarily use our blog to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. PolicyConcierge takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

  • Aggregated Statistics
    Policy Concierge may collect statistics about the behavior of visitors to its website. Policy Concierge may display this information publicly or provide it to others. However, Policy Concierge does not disclose your personally-identifying information.

  • Cookies
    To enrich and perfect your online experience, Policy Concierge uses “Cookies”, similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer.
    A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Policy Concierge uses cookies to help Policy Concierge identify and track visitors, their usage of http://PolicyConcierge.com/, and their website access preferences. PolicyConcierge visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Policy Concierge’s websites, with the drawback that certain features of Policy Concierge’s websites may not function properly without the aid of cookies.
    By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to Policy Concierge’s use of cookies.

​

Terms and Conditions and Privacy Policy Changes

​

Although most changes are likely to be minor, Policy Concierge may change its Privacy Policy from time to time, and in Policy Concierge’s sole discretion. Policy Concierge encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

bottom of page